indosloter.comPrivacy Policy

What Data We Collect on indosloter.com

We collect the following information when you register and use indosloter.com: your full name, email address, phone number, date of birth, and government-issued ID number (for identity verification). We also collect your payment method details (e.g., bank account or e-wallet identifier) to process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.

We at indosloter.com automatically collect technical data when you use our platform: your IP address, device type, browser version, and operating system. We also log your betting activity, account login times, and transaction history. This information helps us detect fraud, prevent unauthorized access, and comply with regulatory requirements.

We do not collect sensitive data such as your full payment card numbers. Payment processors handle card data directly; we receive only a confirmation token. We do not collect biometric data, location data (beyond IP-based geolocation for compliance), or browsing history outside indosloter.com.

How We Use Your Data on indosloter.com

We use your personal data for the following purposes: to verify your identity and comply with KYC (Know Your Customer) regulations, to process your deposits and withdrawals, to detect and prevent fraud, to investigate disputes, and to communicate with you about your account. We also use your data to comply with legal and regulatory obligations, including anti-money-laundering and tax reporting requirements.

We at indosloter.com do not use your data for marketing purposes without your explicit consent. We do not sell your data to third parties. We may share your data with payment processors (e.g., mobile banking providers, bank partners) only to the extent necessary to process your transactions. We may also share data with law enforcement or regulatory authorities if required by law.

Your betting history and account activity are used only to manage your account, settle bets, and detect suspicious patterns. We do not profile you based on your betting behaviour or use your data to target you with personalized advertising.

Account management

We use your data to verify your identity, process transactions, and provide customer support on indosloter.com.

Compliance

We use your data to comply with anti-money-laundering laws, tax reporting, and regulatory requirements in your jurisdiction.

Fraud prevention

We analyze your account activity to detect unauthorized access, collusion, and money-laundering attempts.

Third-Party Processors and Data Sharing

We at indosloter.com use third-party service providers to process payments, host our servers, and provide customer support. These processors are bound by confidentiality agreements and are permitted to use your data only to provide services to indosloter.com. We do not control how these third parties store or process your data beyond our contractual requirements.

Our servers are hosted by cloud providers whose data centres may be located outside Indonesia. Your data is encrypted in transit and at rest, so physical location does not affect security. We ensure that all processors comply with data protection standards equivalent to or exceeding our own.

We may disclose your data if required by law, court order, or regulatory authority. We will notify you of such disclosure unless legally prohibited from doing so. We do not disclose your data to third parties for their own marketing or business purposes.

Data Retention and Deletion on indosloter.com

We retain your personal data for as long as your account is active and for a period thereafter to comply with legal and regulatory obligations. Typically, we retain account data for 5–7 years after account closure to comply with anti-money-laundering and tax reporting requirements. Betting history and transaction logs are retained for dispute resolution and regulatory compliance.

You may request deletion of your indosloter.com account and associated data by contacting our support team. We will process your request subject to legal retention obligations. If you request deletion, we will close your account, return any remaining balance to your registered payment method, and delete your personal data after the retention period expires.

Security Measures on indosloter.com

We at indosloter.com use TLS 1.2 or higher encryption for all data in transit. Your login credentials and payment information are encrypted using industry-standard algorithms. We store sensitive data on secure servers with restricted access, multi-factor authentication, and continuous monitoring.

We recommend enabling two-factor authentication (2FA) on your indosloter.com account. 2FA requires a time-based code from your phone each time you log in from a new device, adding a security layer beyond your password. We also recommend using a strong, unique password and never sharing your credentials with anyone.

If you suspect unauthorized access to your indosloter.com account, reset your password immediately from the login screen and contact our support team. We will investigate and take appropriate action to secure your account.

Your Rights Regarding Your Data on indosloter.com

You have the right to access, correct, and request deletion of your personal data held by indosloter.com. You may also request a copy of your data in a portable format. To exercise these rights, contact our support team with proof of identity. We will respond to your request within 30 days.

You have the right to object to our processing of your data for certain purposes (e.g., fraud detection, regulatory compliance). However, we may continue processing if required by law or to provide our service. You also have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

Cookies and Tracking Technologies

We at indosloter.com use cookies and similar tracking technologies to remember your login session, store your preferences, and analyze how you use our platform. Cookies are small files stored on your device; they do not contain sensitive information such as passwords or payment details. You can disable cookies in your browser settings, but this may affect your ability to use indosloter.com.

We use analytics cookies to understand user behaviour and improve our platform. These cookies do not identify you personally; they track aggregate usage patterns. We do not use cookies for targeted advertising or to profile you outside indosloter.com.

Contact Us About Privacy

If you have questions about our privacy practices or wish to exercise your data rights, contact our support team via in-app chat, email, or phone. We are available to assist users across Jakarta, Surabaya, Bandung, Medan, and Semarang. Our support team will direct your inquiry to our data protection officer if necessary.

We at indosloter.com may update this privacy policy from time to time. Changes are effective immediately upon posting to our website. Your continued use of indosloter.com after an update constitutes acceptance of the new policy. We recommend reviewing this policy periodically to stay informed of any changes to our privacy practices.